When the pandemic shutdowns first began, countless businesses scrambled to adapt. Some companies shuttered their doors temporarily, some permanently. Others quickly shifted to adopt new…
You often hear or read about the importance of creating an engaging online user experience. But in the health insurance industry, engagement isn’t like the…
With the ACA Marketplace experiencing an unprecedented boom due to new legislation and a reduction in member premiums, many Health Plans are looking for a…
Health insurance, in general, can be incredibly complicated. There are regulations to adhere to and guidelines to follow. Serving two masters, health insurance intends to…
Once again there are changes on the horizons for health plans and State-Based Marketplaces (SBMs). The Centers for Medicare & Medicaid Services (CMS) finalized its…
Medicaid, along with its joint program CHIP (Children’s Health Insurance Program,) provides much-needed health insurance coverage benefits to more than 72 million Americans. It’s actually…
While companies like Amazon, InstaCart, and DoorDash offer some of the most engaging user experiences for customers, the health insurance industry seemed to have fallen…
Ongoing legislation changes continue to effect State-based Marketplaces (SBMs) and how they supply insurance to new and returning members on the Marketplace. On June 21,…